What to Do if Your Uber Crashes in Colorado?

Rideshare services like Uber have made getting around Colorado easier than ever. With just a few taps on your phone, you can arrange a ride and be on your way. But what happens if your Uber ride ends in a crash? The situation can be confusing, especially when multiple parties may be involved, including the rideshare driver, another driver, or even Uber itself.

Knowing what steps to take after an accident can protect your health, your rights, and your ability to recover compensation for your losses. Here’s what to do if your Uber crashes in Colorado.

Check for Injuries and Call 911

Safety comes first. If you or anyone else is injured, call 911 immediately. Emergency responders can assess injuries on the scene and provide immediate care if needed. Even if you feel fine, adrenaline can mask pain, and some injuries, like whiplash or concussions, may not show symptoms right away.

When calling 911, provide clear details about your location, the number of people involved, and any immediate medical needs. The police will also document the accident, which can be helpful if you need to file a claim later.

After the accident, follow up with a doctor as soon as possible. Seeking medical attention creates a record of your condition, which can be important for your recovery and any insurance claims.

Gather Information at the Scene

Once you have addressed any immediate medical concerns, if you are able – collect as much information as possible. This includes:

• The rideshare driver’s name, contact information, and insurance details
• The Uber vehicle’s license plate number, make, and model
• Contact details for any other drivers involved, including their insurance providers
• Names and contact information of witnesses
• Photos and videos of the accident scene, vehicle damage, traffic signs, and road conditions

Colorado follows a modified comparative negligence rule (Colo. Rev. Stat. § 13-21-111) that could affect your ability to recover compensation. Gathering evidence at the scene helps establish fault and prevent insurance companies from unfairly blaming you.

Report the Accident to Uber

Uber requires drivers to report accidents through the app, but as a passenger, you should report it too. To report an accident:

1. Open the Uber app and go to the “Activity” section.
2. Select the trip in question.
3. Go to “Help” and choose “Report a Safety Issue” or “I Was in an Accident.”
4. Follow the prompts and include any relevant details or photos.

Important: Reporting the crash to Uber does not automatically start an insurance claim. You will still need to file a claim separately, depending on who was at fault.

Determining Liability in an Uber Accident

Liability in Uber accidents can be complicated because multiple parties may be responsible, including:

• The Uber driver – If they were negligent (e.g., speeding, distracted driving)
• Another driver – If another motorist caused the crash
• Uber – If the company’s negligence (e.g., failure to vet the driver) contributed to the accident
• Government entities – If poor road maintenance or faulty traffic signals played a role
• Vehicle manufacturers – If a defective part caused the accident

Who Determines Fault?

Liability isn’t always clear-cut. Insurance companies, law enforcement, and attorneys evaluate the evidence to determine fault. The police report, witness statements, and accident scene photos play a major role in this process. If fault is disputed, a rideshare accident attorney can help fight for a fair determination. Once fault is assigned, insurance coverage depends on who was responsible.

How Fault Affects Your Compensation

Colorado follows a modified comparative negligence rule (Colo. Rev. Stat. § 13-21-111), meaning your compensation may be reduced if you are partially at fault.

• If you are less than 50% at fault, you can still seek compensation
• If you are 20% at fault, your final settlement is reduced by 20%

This is why gathering evidence at the scene—witness statements, photos, and police reports—is so important. It helps establish fault and prevents insurance companies from unfairly blaming you.

Filing an Insurance Claim

If you were injured in an Uber accident, your claim will generally go through Uber’s insurance or another party’s insurance. Here’s how coverage typically applies:

• Uber’s corporate insurance – If the driver was on an active ride or en route to pick up a passenger, Uber’s $1 million liability policy covers injuries.
• The Uber driver’s personal insurance – If the driver was offline, their personal policy applies instead of Uber’s coverage.
• Another driver’s insurance – If another driver was at fault, their insurance would be responsible for damages.
• Uber’s Uninsured/underinsured motorist (UM/UIM) coverage – If the at-fault driver does not have insurance or does not have enough coverage, Uber’s UM/UIM policy may apply.

When a Lawsuit May Be Necessary

Most Uber accident claims settle through insurance negotiations, but sometimes, a lawsuit is necessary for pursuing fair compensation. This may happen if:

• The insurance company denies your claim
• The settlement offer is too low
• Liability is disputed

In Colorado, the statute of limitations for personal injury claims is generally two years from the date of the injury. However, if the injury results from a motor vehicle accident, the time frame extends to three years (Colo. Rev. Stat. § 13-80-101). Wrongful death claims must typically be filed within two years of the individual’s passing.

We know that being involved in an Uber accident can be overwhelming, but taking the right steps can protect your well-being and financial future. Seek medical attention, document the scene, report the accident to Uber, and speak with a rideshare accident attorney if you face challenges recovering compensation. Colorado’s fault laws and insurance policies can be complex, and understanding your rights is key to securing fair compensation for your injuries.

Protect Your Rights After an Uber Accident in Colorado

A rideshare crash can leave you dealing with medical bills, lost income, and uncertainty about your next steps. You don’t have to go through this alone. At Heuser & Heuser, LLP, we know how complex Uber accident claims can be, and we’re ready to fight for the compensation you need to move forward.

For over 35 years, our team has helped injured Coloradans hold negligent drivers and companies accountable. We handle everything—investigating your accident, dealing with insurance companies, and building a strong case—so you can focus on your recovery.

Your search for an “Uber lawyer near me” or “injury law firms near me” brought you here. So take the next step and call us at (719) 520-9909(719) 520-9909 for a FREE consultation. Prefer to reach out online? Fill out our confidential online form, and we’ll get back to you promptly. It’s just that easy.

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The information in this blog post (“post”) is provided for general informational purposes only and may not reflect the current law in your jurisdiction. No information in this post should be construed as legal advice from the individual author or the law firm, nor is it intended to be a substitute for legal counsel on any subject matter. No reader of this post should act or refrain from acting based on any information included in or accessible through this post without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer licensed in the recipient’s state, country, or other appropriate licensing jurisdiction.

Heuser & Heuser, LLP
625 North Cascade Ave, Suite 300
Colorado Springs, CO 80903
(719) 520-9909(719) 520-9909
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