Know Your Rights When Accessing Your Medical Records in Colorado Springs

Have you moved to a new town and you need copies of your medical records for your new doctor? Have you experienced medical malpractice or you’re pursuing another kind of personal injury case, and you need your records to pursue the case? You’re usually entitled to view your original medical bills at your doctor’s office and to obtain copies.
In some cases, you can also view copies of records for other people. There are, however, a few exceptions to this rule, and it helps to understand how the law works. Learn what getting medical records take, from who can access records, to the process for receiving them, and how an attorney can help you challenge denials.
HIPAA and Getting Medical Records
HIPAA stands for the Health Information Portability and Accountability Act. It exists to protect your privacy and guarantee you access to your medical records. There are very few exceptions to this law, but in general, you can always view your original medical records at your healthcare provider’s office where they’re kept, and you can request to be sent copies for your own use.
The exceptions to these rules are psychotherapy notes, which you don’t have the right to view; any information that the healthcare provider is currently putting together for a lawsuit; and information that your provider believes presents a concern for your health, safety or life, or the health, safety, and life of someone else.
What about Others’ Records?
You may also have limited access to others’ medical records. These include those of your children, anyone over whom you possess legal guardianship, or a deceased person if you are either the designated personal representative of their estate or if you are a relative who needs their records for reasons related to your own health.
There are exceptions to this rule as well. If your child is receiving medical care and procedures that don’t require your parental consent, these records are confidential. Likewise, if the courts have mandated procedures you can’t see the records. Finally, if you’ve agreed to the confidentiality of the child’s relationship with the provider, you won’t have access to those records.
Turnaround Time for Obtaining Records
Once you’ve determined which records you want, you’ll have to place a request in writing. This will usually include your name, contact information, the records you want, and sometimes your social security number and reason for accessing the records. After this, federal law gives the provider 30 days to provide the records to you.
If the provider denies your request or will have a delay, they are required to inform you in writing as to the reason. If you disagree with this reason, you can challenge their denial or delay.
Seeking an Attorney’s Help
If you are having any kind of difficulty obtaining your records, or the records of someone else you believe you are entitled to see, an attorney might be able to help. Contact the Colorado Springs personal injury lawyers at Heuser & Heuser, LLP, for a free consultation and to get help getting medical records you need today.
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Questions Or Schedule A Free Appointment? Click To Call (719) 520-9909
No Fee Unless You Win
Questions or Schedule A free Appointment? Click to Call (719) 520-9909
Frequently Asked Questions
How Do I Know What My Injury Case Is Worth in Colorado Springs?
There are a variety of things we look at when evaluating your case and determining its value.
We look at how the accident occurred: How did someone else’s carelessness lead to the accident? Did your actions also contribute to the crash?
We also look at what sort of injuries you sustained: Do you have a permanent injury that will last the rest of your life? Are you going to have future medical bills?
We look at lost wages: Did you lose your job? If you have permanent work restrictions due to the accident, you may not be able to find a job very easily in the future.
These are only some of the factors that we look at in evaluating a claim. You may have additional losses to account for in a claim, and sometimes additional evidence or expert witnesses will be needed to support an evaluation.
At Heuser & Heuser, LLP, we can identify those factors during a free case evaluation, during which you tell us your story so we can take the first step in building a legal strategy at no financial risk to you.
Every case is unique and different. That’s why our lawyers at Heuser & Heuser, LLP give each case personal attention during case reviews and evaluations for potential claims.
Do You Usually Win Good Settlements for Your Clients in Southern Colorado Personal Injury Claims?
At Heuser & Heuser, LLP, we have a strong track record of positive case resolutions for our clients. We have settled hundreds, if not thousands, of cases where we’ve had large settlements.
We’ve had substantial verdicts. We go to the mat for our clients if necessary. We’ll appeal cases.
Each case and client has different needs and options, and we’ll do whatever it takes to take care of our clients. We can identify the right path for your case during a free case evaluation.
Why is it Important to Hire a Lawyer for a Personal Injury Claim in Colorado Springs?
Insurance companies are in business for a reason: to make money.
Anytime the insurance company is paying money on a claim, it means less money to their bottom line. They have literally hundreds of adjusters and hundreds of lawyers who are on their side trying to figure out how to prevent money from leaving their checkbooks.
Quite frankly, you do need a lawyer to help you through this because your lawyer will stand up for your interests and seek proper compensation on your behalf.
See What Our Clients Say
No Fee Unless You Win
Questions Or Schedule A Free Appointment? Click To Call (719) 520-9909
No Fee Unless You Win
Questions or Schedule A free Appointment? Click to Call (719) 520-9909
Our Attorneys

Gordon J. Heuser, Esq.
As a Colorado Springs native, Gordon has been practicing in Southern Colorado for 40+ years.…

Brennan D. Heuser, Esq.
Brennan Dale Heuser is a Colorado Springs native who enlisted in the U.S. Army in…

Shannon R. Colt, Esq.
Shannon Colt isn’t your typical attorney. Originally from Idaho, she moved to Colorado Springs as…
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We respect your privacy. The information you provide will be used to answer your question or to schedule an appointment if requested.
Injured? Contact Heuser & Heuser, LLP. We Are Committed to Providing Southern Colorado Tailored Legal Guidance and Peace of Mind On the Road To Recovery!
- Tell us your story during a free consultation
- We will tell you if you have a case and assess potential value
- Our personal injury attorneys can handle the insurance companies
- Our experienced Colorado trial attorneys will seek a settlement for the money you need while you recover, and we will represent you in court if it is necessary to pursue fair and appropriate compensation for your injuries and expenses
- You only pay us if we win money for you
- You focus on your physical recovery and your life
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